Privacy policy

forme_principale

General conditions of sale


ORDERS

All orders must be made by one of the following methods: 

• Through contact with one of our representatives 

• In writing: 

SODIPA 

43 Avenue Henry Dunant 

84300 CAVAILLON 

• By telephone: +33 (0)4 90 71 06 34 

• By fax: +33 (0)4 90 78 31 25 

• By email: contact@sodipa.net 

• Via the website: www.sodipa84.com 

INVOICING

Our invoices are raised in accordance with our most recent tariff. They stipulate the conditions for applying various quantitative rebates. Returns of any unsold items must first be authorised by management and shall attract a 20% discount. Their return will be paid for by the sales point.

PAYMENT

To be made net 30 days from the end of the shipping month (if nothing to the contrary has been agreed by both parties) by bank draft or cheque, to be stipulated at the time of ordering, with a 1.5% discount for cash payment on delivery or within 8 days at the latest.

For any disputes arising, the relevant courts of VAUCLUSE alone will have jurisdiction. By placing an order, the customer acknowledges and accepts our general conditions of sale.

Any delay in payment will give rise to a fixed rate fee of €40 for recovery costs, in addition to late payment penalties (article L. 441-6, para. 12 of the French Code of Commerce).

REMINDER OF OUR CONDITIONS OF SALE

Goods travel at the risk of the recipient, even if they have been shipped carriage-paid or prepaid. In the event that an order is lost or damaged, only the recipient is in a position to instigate proceedings against the carrier. The waybill must indicate the nature of the reservations and confirm this with the carrier by recorded delivery letter within three days (Commercial Cassation Court 12.05.1992, n° 90-17.853: Bull. civ. IV n° 186 and Commercial Code Art. 105).

Delivery delays or force majeure events (such as bad weather; natural disasters; epidemics; disruption to transportation or supplies, particularly energy; fires; terrorism; invasions; wartime embargoes; strikes; riots; sabotage; vandalism, etc.)  do not entitle the buyer to cancel, either partially or fully, any existing orders, or to refuse the items purchased. They cannot give rise to any retention of money that may be due to our company, nor any compensation, penalties or damages.  

Our company will therefore accept no responsibility of any kind whatsoever, direct or indirect, caused by a delay, any type of failure or a partial delivery.